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- 317 Marshall Avenue
- Saint Paul, Minnesota 55102
- T • 651.846.1800
- F • 651.228.4338
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Workplace Skills
Building Trust
In this course,
leaders learn how to avoid the trust traps and
take action to create an environment in which
people take risks, identify and solve problems,
and work together to create and sustain high
levels of trust.
Facilitating Change
This course shows leaders how to make
change a positive experience for others by
focusing people on a shared vision, building
business partnerships, championing ongoing
improvement, and creating an environment in
which learning is encouraged.
Launching a Successful Team
The course provides practical, actionable tools to
help members stay on track, avoid the problems
that plague many teams, and achieve success.
Mastering Interaction Skills
Using job-related situations, this supplement helps
leaders significantly improve their confidence and
mastery in using the IM leadership skills.
Resolving Conflict
This course teaches leaders how to recognize
that a conflict is escalating and minimize
damage by using the most appropriate
resolution tactic–regardless of which stage a
conflict is in.
Supporting Others
In this course, leaders learn how to proactively
create an environment in which people are
highly motivated to perform.


